Return & Refund Policy
- A return is only accepted with a valid unpacking video shot at the time of delivery.
- The video must be one continuous take, starting before the parcel is opened, clearly showing the sealed package and the damage or defect.
- AI-generated, tampered, trimmed or edited videos will not be entertained, and the request will be rejected.
- Requests must be raised within 7 days of delivery.
- Items must be unworn and unwashed, with all original tags and packaging intact.
- Once approved, the refund goes back to the payment method you originally used. Cash on Delivery orders are refunded to the UPI ID or bank account you provide.